Troubleshooting Printing Issues
You've found the bulletins you want to use, opened and printed them, but they do not print the way you expected. We're here to help!
Note: When printing the bulletins, you will print Landscape orientation on 8 1/2" x 11" paper. Check with your specific printer for instructions with duplex printing if you want to print on both sides.
In this Article:
Bulletins are Blank
Bulletins are too small for the page
Bulletins print one page upside down
Bulletins or Lessons printed with a black box
Bulletins are Blank
This usually occurs if you are opening the bulletins in Windows Edge. Click here for our help document to solve this issue.
Bulletins are too small for the page
To solve this issue, you need to adjust your printer settings. In your printer settings, choose "FILL" or "Fit to page" (every printer is a little different, so yours may not look like this image and may use a little bit different wording).
Bulletins print one-page upside down
When duplex printing, if your bulletin is printing with the outside page is right, but the inside panel is upside down, you can solve this issue by changing a printer setting. On your printer settings, choose "flip on the short side" rather than "flip on the long side." (Again, every printer is different so we can't tell you specifically where this setting is on your printer).
Bulletins or Lessons printed with a black box
Please be sure you are viewing and then printing from Adobe Reader (not from a browser). To download a free version of Adobe Acrobat reader, go to https://get.adobe.com/reader/ and follow their download instructions. Click here if you have trouble opening the PDF in Adobe Reader.